Returns & Exchanges
At Bachaa Party, we want you and your little ones to be completely satisfied with your purchase. If a garment doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return or exchange.
- 2.Pack the Items
Ensure all clothing items are unworn, unwashed, and have the original tags attached before placing them back in their original packaging.
- 3.Schedule a Pickup
Select a convenient time for our courier partner to collect the package from your doorstep, or drop it off at any authorized Bachaa Party retail outlet.
- 4.Receive Refund or Exchange
Once our quality team inspects the items, we will process your exchange or issue a refund to your original payment method within 7-10 business days.
